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Hi, Bob -
Following is from this webpage:
I would try this first.
How do I reset the
radio? -or- Why won’t the radio
To reset the radio, turn it off,
hold down the PTT button and the
button directly beneath it and keep
holding those buttons while turning
the radio on. Within two seconds you
will see on the display ’Are you
sure you want to Initialize radio?’
and then Confirm above the green key
and Exit above the red key. If you
are sure you want to carry out the
reset, press the green key and the
radio will be reset.
On new firmware version 878 radios,
if you do not see this displayed on
screen, there is a setting in the
CPS that needs to be changed,
otherwise holding in the buttons for
resetting will have no effect.
Startup Reset needs to be set to ON
to enable reset to be carried out.
On 8/12/2019 8:10 PM, Bob Bernardi via
I just got finished loading v1.13 of the
firmware into the radio. It all seems to have gone well, but
the instructions say to reset the radio. I followed the
instructions but never got the reset radio screen? Has anyone
else updated? Were you able to reset the radio?